Frequently Asked Questions
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It’s like going to the gym for your mind. Emotional fitness is your ability to bounce back after a setback. In our sessions, we create an open dialogue through straight talk and reflection to help build self-awareness and resilience.
Trauma-informed means we understand potential signs and symptoms of trauma in the mind and body. This allows us to ask strategic questions to ensure we are guiding or directing you in a way that supports your nervous system, aka we work on understanding what triggers you and help you move through them. Our team has a Trauma-informed Level 1 Certificate of Completion from the Trauma Informed Practice Institute, approved by the Canadian Psychological Association.
Coaching with us looks like taking a holistic approach to getting you to your goals. Some areas we look at include sleep, nutrition, stress, time management, environment etc… We also keep in mind social economical factors such as income, education, social support etc…. Every client’s goals will look different and may require different tools. We sit down and look at all arenas of your life, then break it down with you to create individualized road maps that best suit you.
Nutritional advising or monitoring is when we leverage different tools to assess how you are eating and provide guidance on whether or not they are supporting your overall mental health or goals.
Nope! We operate out of closed concept gyms and does not require membership.
Bring yourself, a water bottle (we have a water fountain), and a towel. On rainy days, we ask that you bring an alternate pair of shoes to keep the gym floors clean.
All sessions are prepaid before the session. We also offer split payment options. Split payments will require a credit card on file. We prefer contactless payment. We are currently accepting e-transfer, Mastercard and Visa. We use Square, PayPal and electronic transfers through your online bank.
Yes, this is to cover the processing fees. For payments made in Canada, we use Square App and charge a service fee for all credit card payments. E-Transfers are exempted from the service fee. For payments in Brunei, we only accept e-transfers. For all other countries, we use PayPal.
We currently accept Canadian and Bruneian currency. You have the choice to pay online, in-person or via e-transfer.
In recognition of systemic and financial limitations, there is a limited number of reduced-fee sessions for folks who cannot afford professional health services. We subsidize these sessions with full-paying clients to work towards a balance both in the business and how we give back to our communities. Please let us know when you are booking your first appointment if you are in financial need and seeking subsidized services. In the event we are at full capacity, we also offer a waitlist.
We do not offer refunds. All purchases are final sale.
We understand life happens. In the event you need to postpone or reschedule your session, we will need a minimum of 24 hours’ notice. All no-shows will result in a forfeited session.
We properly sanitize all our equipment before and after every session.
Masks are optional in the province of BC.
Capitol Hill Athletics: Yes, the gym has dedicated parking stalls behind the building that you can access off Hastings Street and Ellesmere Avenue. If the parking lot is full, there is lots of street parking along Ellesmere Avenue. If you are transiting to the gym, there is a bus stop right outside the gym (Holdom Avenue and Hastings Street).
Thrive and Conquer Fitness: No, however there is a nearby paid street parking and private parking lot on Hornby street. Please note that parking is limited, as is common in Downtown Vancouver. We recommend giving yourself extra time to find nearby street or lot parking. For added convenience, the closest SkyTrain station is “Yaletown–Roundhouse Station”, that is a 600m walk.
Functional training will look different from person to person based on day-to-day activities. A general framework we work in is straightening your posture and then strengthening the muscles you use daily to reduce your risk of injury and increase your quality of life. Check out our resources page for an in-depth reading on this topic!
Strength training, also known as resistance/muscular/weight training, is when you cause your muscles to contract against an outside resistance. The outside resistance can be from your body weight, dumbbells, barbells, bands, medicine balls, weight machines etc… The goal is to put your muscles under different variations of tension, allowing neuromuscular adaptions and stimulating muscle growth. Strength training is essential for bone, joint, muscle, brain and mental health. According to the National Osteoporosis Foundation, bone loss usually speeds up for both men and women during midlife. Most women’s bone loss increases after menopause when estrogen levels drop quickly. Check out our resources page for an in-depth reading on this topic!
Mobility training includes exercises designed to increase your range of motion and helps you move more actively. This can relieve tension, help prevent injuries, and reduce joint deterioration. As we age, our body becomes less mobile and fluid, so it is critical to include mobility training as a preventative measure. Exercise’s for mobility can range and is assessed on a case-by-case basis depending on the client’s needs. Check out our resources page for an in-depth reading on this topic!
Cardiovascular (cardio) training is essential to maintaining your heart health. Cardio strengthens your heart by helping it efficiently pump blood through your body. As well as lowering blood pressure and cholesterol depending on what program you are on. The American Council of Exercise (ACE) recommends getting at least 150 minutes of moderate cardio. All our programs are embedded with cardiovascular training. Check out our resources page for an in-depth reading on this topic!